I understand you totally since I had the same problems with my PC! I bought it years ago! Basicly it kind of out of date. I'd been living in Ottawa and I had my PC updated there but when I woved to NY and faced other challenges such as all my documents and videos was disappeared from my computer. I found one great website and contacted them at night since I was
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worry and freaked out! raid data recovery specialists was consulted and did full diagnose free. I guess you better talk them. I believe they're able to help you! If you do, please let me know the result!